INFORMATION WE MAY COLLECT FROM YOU
IP ADDRESSES AND COOKIES
WHERE WE STORE YOUR PERSONAL DATA
USES MADE OF THE INFORMATION
We use information held about you in the following ways: To ensure that content from our site is presented in the most effective manner for you and for your computer. To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes. To allow you to participate in interactive features of our site, when you choose to do so. To notify you about changes to our service. We may also use your data, or permit selected third parties we appoint to help us, to contact you with information about goods and services we provide which may be of interest to you if you have consented to us contacting you. Such contact may be by post or email.
DISCLOSURE OF YOUR INFORMATION
We may disclose your personal information to our suppliers, distributors (wholly or partly owned) and other contractors who are engaged by us to assist in the provision of products and services to you, including delivery of products ordered by you and the conduct of market research which you have agreed to participate in. We may disclose your personal information to third parties: In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation; or to protect the rights, property, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at firstname.lastname@example.org Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
ACCESS TO INFORMATION
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of $10 USD to meet our costs in providing you with details of the information we hold about you.
Ferme collects personal information about you to inform you about, and provide you with, Ferme products or services, to deal with any enquiries you may have about them and to improve and develop these and the site for the future.
This website and its content is copyright of “Ferme” – © “Ferme” 2021. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
Depending on your settings or the privacy policies for other online services, you may give us permission to obtain information from your account with those other services. For example, if you’re using the site on your mobile, you may choose to provide us with location data. The information we obtain from those services does depend on your settings for that service or their privacy policies. So you should always regularly check what those are.
With regard to each of your and your authorised users visits to our site we may automatically collect the following information:
– technical information, including the Internet protocol (IP) address used to connect the computer to the Internet, login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
– information about the visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
We also collect Aggregated Data includes statistical or demographic data, for example we may aggregate your usage data to calculate the percentage of users using a specific Website feature. Aggregate data is not considered personal data, however if we combine aggregate date with personal data we then treat it as personal data.
Ferme receives this personal information about you when you contact us directly in store or via email or telephone or visit the Ferme website to request to purchase a Ferme product or service, to create an account, to make a general enquiry, to book a course or cottage, to provide us with feedback or to request marketing information.
All personal information we have about you in store or through the site is stored on secure servers operated by Ferme or its third party IT service providers. Where you have a personal shopping service with members of our staff they may keep your contact details to hand in their records. We have put or ensure that there are in place appropriate security measures and policies to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
Where information has been passed to our third party service providers it will be stored on their secure servers. These third party service providers have access to your personal information needed to perform their functions, but may not use it for other purposes. Ferme ensures that these third party service providers will only process your personal data in accordance with this policy and applicable Data Protection legislation.
These analytical cookies are used to distinguish users, collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, the pages visitors have visited on the site and where visitors have come to the site from. This allows us to make improvements to the site by understanding how people use it. They do not track your browsing activity on other websites. No personally identifiable data is collected. These cookies do remain on your browser after the end of a session for varying periods of between 24 hours and 2 years.
The cookies that we use are Google Analytics cookies.
There is a cookie that is set which is required for some parts of the site to work properly and allows the service to temporarily remember the selections that you have made e.g. choice of language. It is used to establish a user session. It expires at the end of the session when you close your browser.
On this site the session cookies used are:
To prevent multiple popups from being shown to you as visitor
To track a specific user’s session including any account log-ins
To speed up delivery of the website
There are cookies used to manage the shopping experience and keep track of store-specific actions you take such as items in your basket. These expire after 2 days.
There is also a cookie used to customize your view of your account interface and the main site interface. This expires after 1 year.